Return & Refund Policy – Fitiin Store
We want you to love what you wear. If not, we’re here to help.
Return Window
Returns accepted within 14 days of delivery.
Eligibility
Items must be:
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Unworn, unused, and unwashed
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In original packaging
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With all tags intact
How to Start a Return
Email us at support@fitiin.store with your order number and issue. We’ll reply with next steps and return address.
Non-Returnable Items
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Sale/discounted items
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Worn or washed items
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Custom-made products
Damaged/Wrong Item?
Contact us within 48 hours of delivery with photos of the issue.
Exchanges
We recommend returning your item and placing a new order.
Refund Process
Once we receive and inspect the return, refunds will be processed within 7–10 business days via your original payment method.
If you haven’t received it after 15 business days, please contact us.